Before starting eKYC

This guide is designed to assist you in smoothly and efficiently integrating ARGOS eKYC into your service. It provides a description of the tasks required at each step of the integration process, along with links to useful resources, to make the entire process easier to understand and follow.

🚀 Step 1: Decide on the Product Usage Method

Start by selecting the most ideal ARGOS eKYC solution for your service. There are two main options available:

1. Liveform 🌐: A simple and quick one-stop solution provided by ARGOS. This method is suitable for services that want to minimize technical complexity and comes with all the necessary features for immediate use. A user guide for Liveform is available here.

2. API Usage 🔗: An option chosen when a more customized user experience is desired. Clients design the user interface themselves and use ARGOS's core process engine. Detailed information on API integration can be found here. Consider your service requirements and technical readiness carefully when choosing between these options.

🏷️ Step 2: Set up eKYC Policies

Setting up suitable eKYC policies for your service is a crucial step that enhances both the stability of the service and user satisfaction.

The setup process begins in the "Setting" menu of the dashboard.

User Policy Settings 👤

• Menu location: Settings → Policy → User Policy

• Functionality: Allows for the setting of segmented user policies based on various criteria including the user's age, country, and ARGOS SCORE. This helps in tuning the user experience and optimizing the security level of the service.

Multi-Verification and Anti-Fraud 🛡️

• Menu location: Settings → Policy → Multi-Verification & Anti-Fraud

• Functionality: Strengthens security through various stages of verification procedures, such as selfie verification and liveness checks. This is particularly important for protecting the service from forgery and fraud attempts.

Collecting Additional Information 📝

• Menu location: Settings → Policy → Additional Information

• Functionality: Allows for the collection of necessary additional information from users, which can be essential data for service provision. Particularly useful for in-depth due diligence (EDD) purposes in financial transactions.

AML Search 🌍

• Functionality: Enables financial service providers to comply with legal requirements and manage risks through Watch List Filtering for anti-money laundering. This feature can be activated by setting a threshold in the AML settings, with a default threshold of 93 points.

• Note: Detailed information on AML settings can be found in the AML Threshold Setting Guide, and if specific adjustments or threshold modifications are needed, it is necessary to contact an ARGOS support center.

More detailed information and guides on setting up eKYC policies are available here. This step will help you enhance the security of your service and optimize the user experience.

🔄 Step 3: Decide on the Database Matching Method

This step involves deciding how to match the results of ARGOS eKYC with your service's database. This process enables more efficient data management and user authentication by linking eKYC results with user information.

USERID Configuration 🔑

• Functionality: The most basic matching method, which uses the user's unique ID to match with the eKYC results.

• Liveform: When calling the URL, userId information can be passed to ARGOS through the Query string. Detailed methods can be found here.

• API: When making an API call, include the userId information in the optional data to send to ARGOS. Detailed procedures can be found here.

Webhook & Get/submission Integration 📤

• Webhook Integration: A method to receive eKYC results from ARGOS in real-time and process them immediately. This allows for the immediate use of detailed user information and verification results. Webhook setup and usage methods can be found here.

• Get/submission Integration: A method to view the results submitted from ARGOS, allowing for a detailed examination of user information and verification results. Detailed information about this method can be found here. By deciding on a database matching method, your service can efficiently link and manage user information with eKYC results. Choose the most suitable method considering the characteristics of each method and your service requirements.

✅ Step 4: Testing and Verification

After all settings are complete, the next step is to verify that the eKYC solution is working properly in the actual service environment. This step ensures that all functions are operating correctly and providing the optimal user experience.

Dashboard Check 📈

• Functionality: Use the ARGOS dashboard to review the eKYC process and its results. The dashboard allows for an intuitive understanding of the solution's operational status and result data.

• Purpose: To ensure that all processes are proceeding as expected and to monitor the overall performance of the system.

Executing Test Cases 🧪

• Functionality: Set up various user scenarios to conduct tests. This allows for the verification of the solution's response and functionality in different situations.

• Purpose: To confirm that the service operates normally in all foreseeable user situations and to review that all functions are executed without errors.

Analysis and Adjustment of Results 🕵️‍♂️

• Functionality: Analyze issues found during the testing process and make necessary adjustments. This is important for optimizing the performance of the solution and improving the user experience.

• Purpose: To enhance the efficiency and stability of the user authentication process and to provide the best possible service to the end-users.

FAQ and Documentation Reference 📚

• Functionality: If additional information is needed or there are questions, refer to ARGOS's FAQ or documentation materials.

• Purpose: To gain a deeper understanding of the solution in use and to find solutions to specific problems that may arise during the testing process.

We hope that through this guide, you will be able to successfully integrate the ARGOS eKYC solution into your service and further strengthen your user authentication process.